Science Fair Project Encyclopedia
Service management
Service Management is a method for handling services, especially (but not limited to) the Information- and Communication Technology (ITC).
It contains
- service development (once per service)
- service provisioning (once per customer)
- and the service management as an operational task (during a time period, e.g. 7x24 hours)
03-10-2013 05:06:04
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The contents of this article is licensed from www.wikipedia.org under the GNU Free Documentation License. Click here to see the transparent copy and copyright details